Unwanted Email

Armstrong automatically scans incoming messages and eliminates most SPAM before it reaches your Inbox. However, it’s quick and easy to customize or change your SPAM filtering level.

To customize your Spam filtering settings, log into your email and follow these steps:

• Click on the "Preferences" tab at the top.
• Click on "Create Filters" in the left hand menu.
• Click on the "Create Filter" button.
• Enter a Filter Name. (Example: "SPAM Filter: High")
• Click on the drop down that says "Subject" and select "Header Named".
• In the text box beside "Header Named" enter X-Spam-Rating.
• In the text box beside "contains" enter one of the following, depending on your preference for spam detection:
For Low Spam Filter: *** (Header Named > X-Spam-Rating > contains > ***
For Medium Spam Filter: ** (Header Named > X-Spam-Rating > contains > **)
For High Spam Filter: * (Header Named > X-Spam-Rating > contains > *)
• Click on the drop down that says "Keep in Inbox" and select "Move into folder"
• Click on Browse and select "Spam". Click on OK.
• Click on the OK button at the bottom of the window to finish the Spam filter setup.

If you receive email that you feel is harassing or obscene, you can send a copy of the unsolicited email to the sender's webmaster (typically webmaster@whatever.com) along with your complaint. If the sender is a Zoom Internet customer, forward a copy of the email message along with your complaint to abuse@zoominternet.net.