Support Icon

Customer Service & Support


Self Help & Support

View Self Help & Support


Hours*

Weekdays: 7AM-12AM

Weekends: 7AM-11PM


Call Us

1.877.277.5711


Email Us

Send Us an Email




*Limited emergency assistance is available between the hours of 12AM and 7AM. We recommend using our Self-Help Tools for non-emergencies during those times.


Shop Icon

Sales


Shop Special Offers

View Special Offers


Hours

Weekdays: 8AM-9PM

Weekends: 8AM-5:30PM


Call Us

1.844.423.5049


Email Us

Send Us an Email




 



Map Pin Icon

Find Local Store

Visit a location to pay your bill, return equipment, and more.


Locate Store

House Icon

Moving?

Let us help make your move a little smoother.


Learn More

User Icon

My Account

Sign in to pay bill and manage your account.


Sign In

Self Help Icon

Self Help & Support

Troubleshoot service issues and frequently asked questions.


Get Help

Frequently Asked Questions

Billing and Account

For more billing and account information click here.

How to setup Zoom email?

As a Zoom user, you have access to a feature-rich email application.

Learn more

What are my channels?

Want to see a channel line-up customized for you? Click here. Looking for a list of available channels. Click here.

Learn more

What are my phone features?

View our easy guide to setting up your phone features.

Learn more

Remote Control Setup

Instructions for programming your remote control.

Learn more