MCTV Customers:
Welcome to Armstrong.

Your service continues uninterrupted, but there are a few important updates to your account and billing. We're here to make the transition easy.

What You Need to Know

Your first Armstrong payment is due November 16
You'll receive a new Armstrong account number

Create My Account View Billing Information

Looking for your MCTV email?

You can continue accessing your existing MCTV email account as usual.

Check MCTV Email

Set Up Your Armstrong Online Account

You have a new Armstrong account number. Follow these two steps to access your account online.

STEP 1

Find Your Account Number

Look for your new Armstrong account number in an email we recently sent or on your first Armstrong bill.

Don't have it? Call 1-877-277-5711 for assistance.

STEP 2

Create Your Online Account

Use your new Armstrong account number to register, view your bill, make payments, and manage your account online.

Create My Armstrong Account

Understanding Your New Armstrong Bill

Your bill will look a little different, but your services and package aren't changing. Here's what you need to know about billing and payments.

FIRST PAYMENT DUE

November 16, 2026

Your first payment to Armstrong is due on this date.

YOUR MONTHLY BILL

Around the 25th

Your bill will be generated around the 25th of each month, with payment due on the 16th of the following month.

Ways to Pay

Pay your bill in the way that works best for you. If you use your bank's bill pay service, you'll need to update your payment information.

One-Time Online Payment

Make a one-time payment using your bank account, Visa, Mastercard, Discover, Apple Pay, or Google Pay.

No additional fees apply to one-time online payments.

Automatic Payments (AutoPay)

Already enrolled in AutoPay? Your automatic payments will transfer to Armstrong. No action is needed. Payments will be withdrawn on the 16th of each month, beginning November 16.

Want to enroll? After receiving your first Armstrong bill, you can enroll in AutoPay through your Armstrong online account.

Pay by Phone

To make a payment by phone, call Armstrong at 1-877-277-5711.

Pay by Mail

Mail your payment to the address below. Be sure to include your new Armstrong account number.

Armstrong
PO Box 37749
Philadelphia, PA 19101-5049

Pay in Person

You can also make a payment in person at your local Armstrong office.

Questions about your bill? Call 1-877-277-5711.

Frequently Asked Questions

Quick answers to common questions about your transition from MCTV to Armstrong.

Account & Billing

How do I create my Armstrong online account?

You'll need your new Armstrong account number, which was provided in an email or letter from Armstrong. Use that number to register for your online account, where you can view your bills and manage your services.

When is my first Armstrong payment due?

Your first Armstrong payment is due November 16, 2026. Going forward, bills will generate around the 25th of each month, with payment due the 16th of the following month.

How can I access my previous MCTV billing statements?

If you need a copy of a previous MCTV billing statement, please contact Armstrong Customer Support at 1-877-277-5711 . Our team can retrieve your previous statements and send you copies upon request.

Will my AutoPay continue?

Yes. If you're currently enrolled in AutoPay with MCTV, your automatic payments will transfer to Armstrong. No additional action is needed. Payments will be withdrawn on the 16th of each month, beginning November 16.

Is there a fee to pay my bill online?

No. Armstrong offers one-time online payments with no additional fees. You can pay using a bank account, Visa, Mastercard, Discover, Apple Pay, or Google Pay.

Will my bill increase?

Your existing services and package aren't changing as part of the transition to Armstrong. Your bill may look different, but the transition itself does not change your package.

Internet & Email

Will my internet service change?

No. Your internet service will continue uninterrupted. If any future changes are needed, Armstrong will communicate them in advance.

Can I keep using my MCTV email address?

Yes. You can continue accessing your existing MCTV email account through the webmail login.

Where do I log in to my MCTV email?

Visit MCTV Webmail to access your existing email account.

How do I reset my MCTV email password?

Visit MCTV Email Password Reset to manage your email password.

Local Service & Support

Can I still pay my bill at my local office?

Please contact your local Armstrong office to confirm available in-person payment options.

Who do I contact if I have questions?

Contact Armstrong Customer Support at 1-877-277-5711 .

What You Can Expect from Armstrong

As you transition to Armstrong, you'll continue to receive the reliable local service you've come to expect, backed by local teams, continued investment, and a commitment to the communities we serve.

Local Teams

Our technicians and local offices remain committed to serving your community.

Continued Investment

We'll continue investing in our network, technology and customer experience.

Serving Communities Since 1946

Nearly 80 years of providing reliable communications services to local communities.

Learn More About Armstrong

MCTV Customers: Welcome to Armstrong.