Configuring Parental Controls in the HomePass® App

Parental controls allow you to set content access rights for each profile or at the device level. You can also block or approve websites.

To set Parental Controls for a Person / Profile:

  1. Touch the People button at the bottom of the home screen.
  2. Select the profile you would like to manage.
  3. Select Edit security policies
  4. Select Content Filtering preference:
    • None - No content is blocked
    • Light (default) - Some sensitive content for adults 18+ is blocked.
    • Moderate - Sensitive content not appropriate for teens will be blocked including adult content, gambling, dating, and self-harm.
    • Restrictive - Sensitive content not appropriate for kids will be blocked including social media, Sensitive content not appropriate for teens will be blocked including adult content, gambling, dating, and self-harm

Approving or blocking a website

  1. From the Network page, touch Security.
  2. Select the blocked domain under Events and tap on Approve for all profiles.
  3. If the domain is not listed, tap the three dots in the top right corner, then select Approved & blocked list.
  4. Tap on the plus sign in the top right corner. Select Approve or Block at the top, then enter the domain. When finished, press Approve or Block.

If you encounter any problems, please call our tech support team at 1.877.486.4666 and we'll be happy to assist you.

Tip: Give A Timeout

Give a “timeout” to any profile. Select “Time out” from the Home screen or navigate to Profiles and tap “Time out” under the desired profile. Timeouts can also be set for specific devices from the Network screen. Please note, for the “Time out” option to appear for  a device, it must be assigned to a Profile or Group.




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